Privacy Policy

Privacy Policy

Effective Date:  February 15, 2025 

JTEK Systems ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.jteksystems.com, or interact with us via SMS or other communications.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and other contact details.
• Automated Information: IP addresses, browser type, device information, and site usage data.
• SMS and Communications Data: Information related to SMS messages sent to or received from you, including opt-in and opt-out preferences.

2. How We Use Your Information

We use the collected information to:

• Provide services and respond to inquiries.
• Send transactional messages, alerts, or marketing communications (with your consent).
• Improve our website, products, and services.
• Comply with legal obligations and prevent fraudulent activity.

3. SMS Communications and Opt-Out

By providing your phone number, you consent to receive SMS messages from JTEK Systems. These messages may include:

• Service notifications
• Appointment reminders
• Promotional or marketing messages (if opted in)

Opting Out of SMS Communications:
You can opt out of SMS messages at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive SMS messages from us, except for transactional messages required to complete ongoing services. If you experience any issues, contact us at info@jteksystems.com.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Service Providers: Third-party vendors assisting with business operations, such as messaging platforms and customer support.
• Legal Compliance: Authorities when required by law or to protect our legal rights.
• Business Transfers: In the case of a merger, acquisition, or business sale.

5. Mobile Information Sharing

We do not share your mobile information with third parties for marketing purposes without your explicit consent.

6. Data Security

We implement industry-standard security measures to protect your personal information. These measures include:

• Access Controls: Limiting access to personal information only to authorized personnel.
• Employee Training: Ensuring employees understand data protection protocols.
• Data Encryption: Protecting sensitive information through encryption and secure transmission.

However, no method of transmission over the internet is 100% secure. You share information at your own risk.

7. Your Rights & Choices

• Access & Update: You may request to access or correct your information by contacting us.
• Opt-Out: Unsubscribe from marketing emails by clicking the "Unsubscribe" link in our messages.
• SMS Preferences: Reply STOP to opt out or HELP for assistance.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

9. Contact Us

For questions about this Privacy Policy, please contact us:

• Email: info@jteksystems.com
• Website: www.jteksystems.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.